Individual visitors
Reservations for individuals are only accepted online. Please make a reservation using the reservation form on this site.
Cancellation of reservation
Reservations can also be cancelled online. After the reservation is completed, you will receive a “Thank you for your reservation at [Mizkan Museum]” email.
Please use the cancellation URL provided in this email to complete the cancellation procedure.
If you do not receive the email, please contact us by phone.
Persons using wheelchairs/requiring assistance
- The person needing one (a person who has difficuity walking), the assistance of the wheelchair becomes only the reservation on the Internet.
*This museum has many steps. Please refer on the telephone if you may be worried. - When there are the number of people and estrangement reserved beforehand in the case of a reception desk, I may have entering a building charges for the number of people at the time of the reservation. On the number of people change, I would like notification beforehand.
Travel agent
If there is the request of the reservation from your customer, please ask the customer so that the Internet makes a reservation
(please refrain from a travel agent making a reservation for substitution).
In addition, I may decline a visit when I am proved to be a reservation from the travel agent.