Before making a reservation

About course

There are two courses and is as follows.

Request to our visitors

• 1. Visitors are required to pay the designated admission fee to access the paid exhibition areas of the Museum (Room of Earth, Gallery of the Wind, Room of Time, Water Theater, and The Park of Light).
• 2. Visitors using the free areas of the Museum (MIM Shop and MIM Hall) are also required to comply with these policies and guidelines and to follow the instructions of the staff.
• 3. Reservations for the paid exhibition areas must be made in advance through the Museum's website.
• 4. On the day of the visit, if there are available slots for tours, reservations can be made at the reception desk.
• 5. Both the Full Museum Tour and Mini Museum Tour have a maximum capacity of 30 people, with infants, regardless of age, counted as one person.
• 6. Except for school tours, reservations are only accepted from individuals. Reservations from travel companies, including for school tours, will not be accepted.
• 7. If it is determined that the reservation or visit has been made by a travel company, travel agency, or individual/group using the facility for commercial purposes, they will be asked to leave. In such cases, the admission fee will not be refunded.
• 8. Group admission fees must be paid collectively in a single transaction. Only one receipt will be issued per transaction.
• 9. If the number of visitors changes from the reservation without prior notice, the admission fee for the number of people registered in the reservation will be charged.
• 10. Opening hours are from 9:30 am to 5:00 pm. The last admission to the paid exhibition areas is one hour after the reserved time. If visitors fail to arrive within this one-hour period without notice, the reservation will be canceled.
• 11. The maximum duration of stay in the paid exhibition areas is two hours from the reserved time.
• 12. For safety reasons, visitors who are intoxicated or under the influence of alcohol may be denied entry or required to leave.
• 13. For the Full Museum Tour, if the arrival is more than 20 minutes late, participation in the guided tour may not be possible. Even if the guided tour is missed, the admission fee for the Full Museum Tour will be charged.
• 14. After admission, the admission fee will not be refunded. Even within the maximum duration of stay, visitors will not be allowed to re-enter the paid exhibition areas after returning the admission pass.
• 15. The Museum may be temporarily closed at the discretion of the Director due to storms, typhoons, heavy snowfall, natural disasters, or other unforeseen emergencies.
• 16. The explanations of the exhibits by the staff may not be conducted as requested by visitors due to congestion in the Museum or staff availability.
• 17. During guided tours, if the staff determines that a visitor is obstructing other visitors or hindering the operation of the tour, the visitor may be required to leave the tour.
• 18. The use of the parking lot is limited to the duration of stay at the Museum. Visitors may be asked to vacate the parking lot if this time is exceeded.